1. About this policy
This Privacy Policy explains how Rituals of India Co. collects, uses and protects information when you browse ritualsofindiaco.com, contact us or place an order through WhatsApp.
2. Information we collect
We may receive your name, phone number, email address, delivery address, order details and messages when you voluntarily contact us. Our website also stores your cart in your browser.
3. First-party website analytics
We keep daily and lifetime visitor counts and limited website-behaviour statistics on our own web server. A first-party cookie containing only the current date prevents repeat visits from the same browser from being counted more than once per day. A random session identifier is used temporarily to avoid duplicating aggregate behaviour events.
The statistics may include device type, referral source, pages and product categories viewed, product interactions, scroll depth, active visit duration and an approximate city or country when supplied by the hosting network. We do not use GA4, advertising profiles, session replay, raw IP storage, precise GPS location, names, contact details or WhatsApp message contents for analytics.
4. How we use information
- To respond to enquiries and confirm product availability.
- To prepare, fulfil and support orders.
- To communicate pricing, quantities and delivery arrangements.
- To maintain website security and improve our service.
5. WhatsApp and third-party services
Orders are completed through WhatsApp. When you use WhatsApp or another external service, its own privacy policy and terms apply. We do not process online payments on this website.
6. Sharing and retention
We do not sell personal information. We share information only when needed to fulfil your order, comply with law, protect our rights or work with service providers supporting our operations. Order and contact information is retained only for as long as reasonably necessary for these purposes. Aggregate website analytics are retained for up to 400 days without raw IP addresses.
7. Your choices
You may ask us to access, correct or delete personal information you have provided, subject to applicable legal and record-keeping obligations.
8. Security
We use reasonable administrative and technical safeguards, but no internet or messaging service can guarantee absolute security.
9. Contact us
For privacy questions, email waghrohit284@gmail.com, call +91 88288 54826, or visit Four Bungalows Market, near Nandkrupa Shopping Center, Andheri West, Mumbai, Maharashtra 400053.